Planio Support (english)

We're happy to announce this new feature which gives you more options when it comes to configuring Two-Factor Authentication (2FA) for your organization.

What's new?¶

2FA has been present in Planio for quite some time now. Until now, you could enable it in two steps - as an optional feature, leaving it up to users whether they activate it for their account or not, or as a requirement for all users.

We're now introducing a middle ground, allowing you to enable 2FA as an option for all users, while enforcing its use for selected groups of users (i.e., administrative / management users) at the same time.

How to Enforce 2FA for a Group of Users¶

1. Make sure Two-factor authentication is set to optional under your avatar → Administration → Settings → Authentication.
2. Navigate to Administration → Groups. Click on the name of the group you want to edit or create a new one for this purpose.
3. In the General tab, tick the Require two factor authentication box.
4. Add users to your group if you just created it, and save your changes.

When users of the group you just configured next sign in, they will be required to set up 2FA, if they haven't already.