Planio Support (english)

# Synchronize Files using Planio Storage

[Planio Storage](https://plan.io/file-management/) lets you set up a dedicated folder within any Planio project that will be synchronized across your team. All team members can access files using the web or directly on their devices using the Planio Storage Sync Client.

{{>toc}}

## Install Planio Storage

Within any project, install Planio Storage by navigating to the **Apps** tab. Depending on your current Planio plan, you might have to add Planio Storage for a small monthly fee. Of course, you'll be able to try Planio Storage for free until your next plan renewal.

{{figure(Install Planio Storage)

![](planio-storage-app@2x.png)

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## Install the Sync Client

To sync your project's files and folders with your computer, download the appropriate client app first.

<table>

<tbody>

<tr>

<td><a href="https://support.plan.io/attachments/download/679089/Planio%20Storage-2.3.1.5.pkg"><img src="https://support.plan.io/attachments/download/679092/macos-logo@2x.png" alt="" /></a></td>

<td><a href="https://support.plan.io/attachments/download/679090/Planio%20Storage-2.3.1.3-setup.exe"><img src="https://support.plan.io/attachments/download/679093/windows-logo@2x.png" alt="" /></a></td>

<td><a href="https://support.plan.io/attachments/download/679091/PlanioStorage-2.3.4-x86_64.AppImage"><img src="https://support.plan.io/attachments/download/679095/linux-logo@2x.png" alt="" /></a></td>

</tr>

<tr>

<td><a href="https://support.plan.io/attachments/download/679089/Planio%20Storage-2.3.1.5.pkg"><strong>macOS Download</strong></a><br />|  |

| - |

| [![](macos-logo@2x.png)](https://heise.de/issues) |

(Version 2.3.1.5)</td>

<td><a href="https://support.plan.io/attachments/download/683396/Planio%20Storage-2.3.4.1-setup.exe"><strong>Windows Download</strong></a><br />

(Version 2.3.4.1)</td>

<td><a href="https://support.plan.io/attachments/download/679091/PlanioStorage-2.3.4-x86_64.AppImage"><strong>Linux Download</strong></a><br />

(Version 2.3.4)</td>

</tr>

</tbody>

</table>

Next, run the installer and enter your **Planio domain**, **login** and **password**. Planio Storage will allow you to sync everything from your Planio account or just the projects you select.

You can also specify the local folder where Planio Storage files should be placed.

{{figure(Setting up the Planio Storage client app)

![](planio-storage-client-app@2x.png)

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Handling files and folders inside the synced folders works like you're used to and every change will be synced with Planio. Should you be offline during a change, the sync will happen the next time your device is connected to the Internet.

In case you and a colleague edit the same file while offline or during syncs, Planio Storage will create a copy of the file and you'll be able to merge your changes.

## Browser access

You can manage files and folders right in Planio as well. Within your project, navigate to the **Storage** tab. Inside, you'll be able to upload any number of files from your computer by clicking on the **Upload files** button or simply by dragging them from your desktop into the browser window.

You can also create folders as you would on your computer by clicking **New folder**.

To visualize the files and folders in Planio Storage, you can either select **Tree** or **Grid** from the options menu at the top right.

{{figure(Planio Storage tree view)

![](planio-storage-file-listing@2x.png)

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## WebDAV access

In case you don't wish to synchronize everything but access Planio Storage directly while online, you can use WebDAV.

You can find a project's **WebDAV URL** in the Storage section's sidebar on the right. To connect, simply use your Planio **login** and **password**.

{{figure(Accessing Planio Storage using WebDAV)

![](planio-storage-webdav@2x.png)

}}

## Configure roles and permissions

To configure who among your colleagues and clients should be able to view and edit files, head to *your avatar* -\> **Administration** -\> **Roles and Permissions**. Then, select a role. Within **Permissions** -\> **Storage**, you'll be able to set permissions for the selected role.

{{figure(Managing Planio Storage permissions)

![](planio-storage-permissions%402x.png)

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The following permissions are available:

<table>

<tbody>

<tr><td>View files and folders</td><td>Enables users to access the <strong>Storage</strong> tab and browse files.</td></tr>

<tr><td>Edit files and folders</td><td>Lets users upload, edit, and delete files.</td></tr>

<tr><td> Edit protected files and folders </td><td> Enables users to <strong>protect</strong> files and folders. Protected items are hidden from other users unless they have the <strong>View protected files and folders</strong> permission. </td></tr>

<tr><td> View protected files and folders </td><td> Allows users to view and download <strong>protected</strong> files. They cannot edit, delete, or set files to unprotected. </td></tr>

<tr><td> Share files </td><td> Allows users to generate a sharing link for any file. </td></tr>

<tr><td> View shared files </td><td> Allows users to download files shared using a sharing link. </td></tr>

</tbody>

</table>

## Protecting files and folders

Files and folders can be protected and thus hidden from other users. To protect a folder or file, click on the **...** menu or right click the item. Then, select **Protect**.

{{figure(Protect a folder in Planio Storage)

![](protect-folder-in-planio-storage@2x.png)

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Protected files and folders are hidden from users who do not have the **View protected files and folders** permission. Users who do have the permission can view and download protected items, but they cannot edit or delete them.

To edit, delete, or unprotect protected files and folders, users need the **Edit protected files and folders** permission.

## Sharing files

Single files can be shared with people outside of the project by generating a **Sharing link**. This is useful if you'd like to link to the file publicly or send a link to it in an email.

To share a file, click on the **...** menu or right click the item. Then, select Share. You'll be able to copy the sharing link in the next step.

{{figure(Sharing link information in Planio Storage sidebar)

![](sharing-links-in-planio-storage@2x.png)

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The link will always point to the latest version of the file–even if it has been updated after it was shared.

Sharing links can be accessed by anyone who has the **View shared files** permission. By configuring your *Non-member* and *Anonymous* roles, you can define if that extends to everyone who has an account in your Planio or even to people who are not logged in. Our guide [[Make Redmine Projects Public on Planio]] has more information about this.

## Linking files

You can create links in Planio Storage which point to files in different folders or even projects of your Planio account.

To create a link, click on the **...** menu or right click the item. Then, select **Create link**. In the popup that appears, select the project and folder where the link should be created.

{{figure(Creating a link in Planio Storage)

![](creating-a-link-in-planio-storage@2x.png)

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Links will always point to the latest version of the source file. If a source file is deleted, all links will disappear as well.

Users will always require permissions to view the source file as well in order to be able to view the link.