Planio Support (english)

# Set Up Team Chat in Planio

Team Chat lets you quickly make decisions together with your teams in real time from your phone or computer.

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## How Can You Use Team Chat?

  - You can chat with your team members directly inside Planio, on desktop clients or on your mobile about a project.

  - You can discuss an issue in chat, and your chat will be easily accessible from that issue, so you’ll have all the discussion around the issue in one place.

  - You can ping people by writing their name, so you can quickly ask them a question. They’ll get a notification, so they’ll know about it straight away.

  - You can search the entire chat log using search. Everybody can simply look up what has been said on a subject and absent people can catch up on past chats easily. 

  - You'll see chat notifications on updates made within Planio.

## Activate Planio Chat and Get Your Planio Chat Credentials

Log into your Planio account and select the project for which you want to enable team chat.

Go to **Apps** in the navigation bar and make sure **Team Chat** is installed. It’s an optional extra, so you might have to upgrade to use it.

![](install_chat_app.png)  

*Install the Chat App*

Once installed, you’ll see a chat tab in the bottom-right of the screen. You can start chatting here.

![](chat_window.png)  

*You can use chat from within Planio*

You'll also find **Chat Logs** in the navigation bar. Click on it, and you’ll see a history of all chat messages. On the right, you’ll see a sidebar with chat credentials. You’ll have to enter your account password to see the **Server password**.

![](chat_credentials.png)  

*You'll find your chat credentials in this sidebar*

You’ll need these credentials to set up chat on mobile devices and desktop IRC clients.

## Set Up Team Chat on Your Favorite Device

Choose your platform below:

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| ---------------------------------------------------------------------------------------------------- |  | ---------------------------------------------------------------------------------------------------------------- |

| ![](colloquy-for-ios.png)\*[[Set up Team Chat on Your iOS device using Colloquy|Colloquy for iOS]]\* |  | ![](androirc-for-android.png)\*[[Set Up Team Chat on Your Android Device using AndroIRC|AndroIRC for Android]]\* |

| ![](colloquy-for-mac.png)\*[[Set up Team Chat on Your Mac using Colloquy|Colloquy for Mac]]\*        |  | ![](pidgin-for-windows.png)\*[[Set up Team Chat on Windows using Pidgin|Pidgin for Windows]]\*                   |