Project

Profile

Help

History

Guide »

Using Team Chat in Planio » History » Revision 47

Revision 46 (Jan Schulz-Hofen, 08/03/2015 03:10 PM) → Revision 47/60 (Jan Schulz-Hofen, 08/03/2015 03:11 PM) 

# Set Up Team Chat in Planio 

 Team Chat lets you quickly make decisions together with your teams in real time from your phone or computer. 

 {{>toc}} 

 ## How Can You Use Team Chat? 

   - You can chat with your team members directly inside Planio, on desktop clients or on your mobile about a project. 
   - You can discuss an issue in chat, and your chat will be easily accessible from that issue, so you’ll have all the discussion around the issue in one place. 
   - You can ping people by writing their name, so you can quickly ask them a question. They’ll get a notification, so they’ll know about it straight away. 
   - You can search the entire chat log using search. Everybody can simply look up what has been said on a subject and absent people can catch up on past chats easily.  
   - You'll see chat notifications on updates made within Planio. 

 ## Activate Planio Chat and Get Your Planio Chat Credentials 

 Log into your Planio account and select the project for which you want to enable team chat. 

 Go to **Apps** in the navigation bar and make sure **Team Chat** is installed. It’s an optional extra, so you might have to upgrade to use it. 

 ![](install_chat_app.png)   
 *Install the Chat App* 

 Once installed, you’ll see a chat tab in the bottom-right of the screen. You can start chatting here. 

 ![](chat_window.png)   
 *You can use chat from within Planio* 

 You'll also find **Chat Logs** in the navigation bar. Click on it, and you’ll see a history of all chat messages. On the right, you’ll see a sidebar with chat credentials. You’ll have to enter your account password to see the **Server password**. 

 ![](chat_credentials.png)   
 *You'll find your chat credentials in this sidebar* 

 You’ll need these credentials to set up chat on mobile devices and desktop IRC clients. 

 ## Set Up Team Chat on Your Favorite Device 

 Choose your platform below: 

 |                                                                                                        |    |                                                                                                                    | 
 | ---------------------------------------------------------------------------------------------------- |    | ---------------------------------------------------------------------------------------------------------------- | 
 | ![](colloquy-for-ios.png)\*[[Set up Team Chat on Your iOS device using Colloquy|Colloquy for iOS]]\* |    | ![](androirc-for-android.png)\*[[Set Up Team Chat on Your Android Device using AndroIRC|AndroIRC for Android]]\* | 
 | ![](colloquy-for-mac.png)\*[[Set up Team Chat on Your Mac using Colloquy|Colloquy for Mac]]\*          |    | ![](pidgin-for-windows.png)\*[[Set up Team Chat on Windows using Pidgin|Pidgin for Windows]]\*                     |