Using Team Chat in Planio » History » Sprint/Milestone 1
Ema Raven, 04/08/2024 10:50 AM
1 | 1 | Ema Raven | # Set Up Team Chat in Planio |
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3 | Team Chat lets you quickly make decisions together with your team in real time from your phone or computer. |
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5 | You'll also have a real-time feed of the latest updates on your project on any device, and you'll be able to ping any team member when you need to talk to them. |
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7 | {{>toc}} |
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9 | ## How Can You Use Team Chat? |
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11 | - You can **chat with your team members** directly inside Planio, **on desktop clients** or **on your mobile** about a project. |
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12 | - You can **discuss an issue in chat**, and your chat will be easily accessible from that issue, so you’ll have all the discussion around the issue in one place. |
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13 | - You can **ping people by writing their name**, so you can quickly ask them a question. They’ll get a notification, so they’ll know about it straight away. |
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14 | - You can **search the entire chat log** using search. Everybody can simply look up what has been said on a subject and absent people can catch up on past chats easily. |
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15 | - You'll see **chat notifications on updates** made within Planio. |
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17 | ## Activate Planio Chat and Get Your Planio Chat Credentials |
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19 | Log into your Planio account and select the project for which you want to enable team chat. |
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21 | Go to **Apps** in the navigation bar and make sure **Team Chat** is installed. It’s an optional extra, so you might have to upgrade to use it. |
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23 | {{figure(Install the Chat App) |
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24 | ![](install_chat_app.png) |
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25 | }} |
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27 | Once installed, you’ll see a chat tab in the bottom-right of the screen. You can start chatting here. |
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29 | {{figure(You can use chat from within Planio) |
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30 | ![](chat_window.png) |
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31 | }} |
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33 | You'll also find **Chat Logs** in the navigation bar. Click on it, and you’ll see a history of all chat messages. On the right, you’ll see a sidebar with chat credentials. You’ll have to enter your account password to see the **Server password**. |
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35 | {{figure(You'll find your chat credentials in this sidebar) |
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36 | ![](chat_credentials.png) |
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37 | }} |
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39 | You’ll need these credentials to set up chat on mobile devices and desktop IRC clients. |
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41 | ## Set Up Team Chat on Your Favorite Device |
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43 | Choose your platform below: |
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45 | <table> |
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46 | <tbody> |
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48 | <tr> |
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49 | <td><a href="https://support.plan.io/projects/planio-support-en/wiki/Set_up_Team_Chat_on_Your_iOS_device_using_Colloquy"><img src="https://support.plan.io/attachments/download/130504/colloquy-for-ios.png" /></a></td> |
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51 | <td><a href="https://support.plan.io/projects/planio-support-en/wiki/Set_Up_Team_Chat_on_Your_Android_Device_using_AndroIRC"><img src="https://support.plan.io/attachments/download/130503/androirc-for-android.png" /></a></td> |
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52 | </tr> |
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54 | <tr> |
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55 | <td><a href="https://support.plan.io/projects/planio-support-en/wiki/Set_up_Team_Chat_on_Your_iOS_device_using_Colloquy"> Colloquy for iOS </a></td> |
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56 | <td> <a href="https://support.plan.io/projects/planio-support-en/wiki/Set_Up_Team_Chat_on_Your_Android_Device_using_AndroIRC"> AndroIRC for Android</a> </td> |
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57 | </tr> |
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59 | <tr> |
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60 | <td><a href="https://support.plan.io/projects/planio-support-en/wiki/Set_up_Team_Chat_on_Your_Mac_using_Colloquy"><img src="https://support.plan.io/attachments/download/130501/colloquy-for-mac.png" /></a></td> |
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61 | <td><a href="https://support.plan.io/projects/planio-support-en/wiki/Set_up_Team_Chat_on_Windows_using_Pidgin"><img src="https://support.plan.io/attachments/download/130502/pidgin-for-windows.png" /></a></td> |
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62 | </tr> |
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64 | <tr> |
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65 | <td><a href="https://support.plan.io/projects/planio-support-en/wiki/Set_up_Team_Chat_on_Your_Mac_using_Colloquy"> Colloquy for Mac </a></td> |
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66 | <td><a href="https://support.plan.io/projects/planio-support-en/wiki/Set_up_Team_Chat_on_Windows_using_Pidgin"> Pidgin for Windows </a></td> |
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67 | </tr> |
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69 | </tbody> |
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70 | </table> |