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Import issues into Planio via CSV files » History » Revision 41

Revision 40 (Thomas Carney, 07/15/2016 02:27 PM) → Revision 41/79 (Thomas Carney, 07/18/2016 10:22 AM)

# Import issues into Planio via CSV files 

 This is a guide on how you can import tasks, issues, tickets or stories from Comma Separated Value (CSV) files using the importer in Planio. 

 {{>toc}} 

 There are two steps to this process. First, you need to prepare a CSV file for import. Secondly, you have to carry out the import. We’ll cover both in this guide. 

 ## Preparing the CSV file 

 You need to export your tasks, issues or tickets in the CSV format. You can save most Excel sheets as CSV files by clicking on **File -\> Save As…** and then selecting **Comma Separated Values** as the format from the dropdown menu. 

 Your CSV file can have the following headers. You’ll find a sample CSV file here. 

 | Values             | Notes                                                                                                                                  | 
 | ---------------- | ------------------------------------------------------------------------------------------------------------------------------------ | 
 | Project            | Enter the name of the project to which you want to assign the issue. This is required.                                                 | 
 | Subject            | The subject of the issue. This is required                                                                                             | 
 | Description        | Enter the text that will form the issue's description.                                                                                 | 
 | Priority           | Enter the name of one of the priorities listed in your Planio account. You’ll find their names in Administration -\> Issue statuses. | 
 | Assignee           | Enter the First and Last Name of the person to whom you want to assign the issue. You’ll their name in Administration -\> Users        | 
 | Sprint/Milestone | Enter the name of the milestone or sprint to which the issue should be assigned.                                                       | 
 | Private            | This selects whether the issue will be private for the assignee or not. Enter TRUE or FALSE as possible values.                        | 
 | Parent task        | You can enter the issue id number of the parent tasks. For example: 271936.                                                            | 
 | Start date         | Enter the date in your local date format (e.g. MM/DD/YYYY or DD.MM.YYYY).                                                              | 
 | Due date           | Enter the date in your local date format (e.g. MM/DD/YYYY or DD.MM.YYYY).                                                              | 
 | Estimated time     | Enter a number for the estimated time                                                                                                  | 
 | % Done             | Enter a number for the percentage done.                                                                                                | 

 ## Importing the CSV File 

 Now, you have a CSV file ready for import. The next step is to import it into Planio. You’ll find the button for the Import on the issues page in the sidebar. 

 ![](issues-page.png)   
 *Click on Import in the sidebar on the right* 

 Then, select your CSV file using the file picker. 

 ![](file-selector.png)   
 *Upload the CSV file using the file picker* 

 On the next page, you can select options for importing the CSV File 

 ![](import-options.png)   
 *Select the options for importing the CSV file based on how your CSV file is formatted* 

 | Option            | Notes                                                                         | 
 | --------------- | --------------------------------------------------------------------------- | 
 | Field separator | You can select between comma separated values or semicolon separated values | 
 | Field wrapper     | You can select between double quotes or single quotes.                        | 
 | Encoding          | You can select the encoding for the CSV file                                  | 
 | Date format       | You can select one of five date data formats                                       | 

 Then, you have to map the values from the CSV files to issue field in Planio. You can select each value from the dropdown menu beside each attribute. You’ll also see a file content preview, so you can make sure you’re importing the right data. 

 ![](field-mapping.png)   
 *Assign each column in the CSV file to an issue field* 

 Once you’re done assigning the values to each field, you can click on import to start the import. 

 If you encounter any issues, you'll see a page with the errors. You can restart the import once you've fixed the problems in the CSV file. 

 ![](import-error.png)   
 *A list of the errors encountered during the import* 

 If all goes well, you’ll see a list of the imported issues. 

 ![](successful-import.png)   
 *You'll see a list of the created issues.* 

 That's how you can import tasks, issues, bugs or stories into Planio using the CSV importer.